Returns

Situations where only partial refunds are granted: 

1. Any item that is returned more than 30 days after delivery 

How refunds are granted:

1. Let us know of any issues with the delivery of your order by emailing info@frenchbeautyexpert.co.uk stating your name and order number, with an image(s) of any damage.

2. The team will inspect the email, and either process a refund for you or send out replacement products. 

3. Please allow 3-5 working days for us to process your return.If the return passes inspection, we will issue the refund to the account you made payment through. Payment can take between 4-6 working days. Please note that shipping is non-refundable.